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Most Recent Customer Reviews

5 Item(s)

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Review Rate
Review posted on www.terro.com
June 30, 2019
These Traps DON’T Work ! By SEA

I should have believed the other reviews that these traps are absolutely useless. Not only do they not attract and trap wasps and flies, they do unfortunately attract and trap rare and lovely colorful butterflies! I stopped a butterfly from entering one trap only to see it fly straight to the other trap and try to enter. Later I found it dead in the trap. I bought 4 traps and placed them as directed and relocated them with only a couple gnats to show for it. Terro is so effective in killing ants but their wasp and fly trap is a dismal failure.

Response From Terro®
Jules : Consumer Relations Representative

Hi there! We are sorry to hear that the butterflies in your yard are trying to enter this trap! We are interested in hearing more about your experience. Please contact our Customer Relations Team at 844-837-7644. 

Review Rate
Review posted on www.terro.com
October 20, 2018
Does not work at all By AJ

Wish I had read reviews before purchasing. Purchased at Lowe's and it has been hanging for almost two weeks. We still have plenty of flies and not one of them inside this thing. I checked and yes it is open, just doesn't work. Also says odor free, not the case. Smells a lot like vinegar. I went in to purchase fly strips to hang and they were sold out so I bought this instead. Now I know why these were not sold out. Waste of money.

Response From Terro®
Kathryn : Consumer Relations Representative

Hello,

We are sorry to hear you have not experienced the high level of success we typically see with this product, but appreciate you taking the time to provide us with this feedback. Ideal placement is approximately 5 ft high in a sunny area sheltered from high winds. These traps are covered by a 30-day guarantee and a 1-year warranty with a copy of the purchase receipt. Please feel free to contact our Consumer Relations Team at 1-800-800-1819 x 458 with any questions.

Review Rate
Review posted on www.terro.com
August 28, 2018
Will not purchase again By jrgs552

I bought one of these and installed close to my trash cans to catch the flies in the area. It has been a week now and I still have flies around the trash cans and there are no flies in the trap. This leads me to believe that your product is a waste of money!

Response From Terro®
Kathryn : Consumer Relations Representative

Hello,

We are sorry to hear that you did not experience the success we typically see with this product and would like to know more. Please contact our Consumer Relations Team at 1-800-800-1819 x 458 for assistance. We are happy to help.

Review Rate
Review posted on www.terro.com
August 21, 2018
Complete waste of money By John

Bought one of these at my local store and it is a complete waste of money ($9). it has been hanging surrounded by flies for a week and has not trapped a single fly. And yes, the door is set to the open position before any one comments. Meanwhile the 88 cent for 4 fly paper ribbons have trapped hundreds of flies on the 2 ribbons hanging about 2 feet either side of the piece of junk terro trap. If I could give this product a zero I would

Response From Terro®
Kathryn : Consumer Relations Representative

We are sorry to hear about this experience and would like to know more. This product is covered by a 30-day guarantee and a 1-year warranty with a copy of the purchase receipt. Please contact our Consumer Relations Team at 1-855-5-VICTOR (1-855-584-2867) for further assistance. We are happy to help!

Review Rate
Review posted on www.terro.com
July 15, 2018
Poor By Turkeyman

Waste of money. Doesn’t work at all

Response From Terro®
Jennifer : Consumer Relations Representative

Hello,

We are sorry to hear the desired results were not seen and would like to learn more about what occurred! For further assistance, please feel free to contact us directly. Our Consumer Relations Team can be reached at 800-800-1819 x 458. We are happy to help!

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