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Most Recent Customer Reviews

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Review posted on www.terro.com
July 26, 2019
Wrong re-design By KarenPN

I was happy when I saw these because I love Terro liquid ant bait (except that it always runs out of the container and is extremely hard to clean up.) Well, the ants completely ignore these containers...I don't know if they smell funny or they can't get in them? They march right past them, even when I put them flat like the old type!! What you NEED to do is re-design the old bait containers so that the front sits a little higher than the back!!!! I wasted my money on these and, of course, I did not save my receipt :(

Response From Terro®
Kathryn : Consumer Relations Representative

Thank you for your feedback! Ants can climb, and are still able to access the bait in the new bait station style. If ants are avoiding TERRO® Liquid Ant Bait, it’s possible they’re just not into sweets for one reason or another (weird, but possible!). When this occurs, we recommend using one of our contact-killing products. Please contact our Consumer Relations Team at 1-844-837-7644 for assistance.

Review Rate
Review posted on www.terro.com
July 19, 2019
Not sure about the packaging but it really works for ants By KPM

It for sure works just like all the Terro ant products. The ingredients really work but not sure this packaging is the best. For whatever reason it seems to take much longer for the ants to find the traps and for sure the "tab" is impossible to break off. I had to use scissors and it is pretty tough to get them in the opening. When the ants do find it, it really works great. Also, not as easy to see the ants going in but the package looks nice on the counter or windowsill

Review Rate
Review posted on www.terro.com
July 6, 2019
So far, excellent! By Marketmutt

Tried a couple of sprays on these annoying tiny little ants with no luck. Stuck one of these up last night where the ants are in my bathroom and waited. This morning, eureka, they have a little ant conga line straight to the bait and back to the little hole in the grout. I’m keeping a fiendish eye on them and presumably, in a day or two they will be gone! Boohahaha!

Review Rate
Review posted on www.terro.com
May 27, 2019
Poor product By Brant

There are multiple design flaws with this product. Packaging shows be able to stick horizontally but this is a liquid ant bait that will pour out if you turn it on it’s side. Also very difficult to twist off the liquid pouch. 2 of the 4 in pack broke the plastic around the pouch without puncturing the product. We just put them up so I have no idea how they will work but I’ll be asking for a refund if they don’t attract ants.

Response From Terro®
Jules : Consumer Relations Representative

Hi Brant,


We're very sorry to hear that your experience opening this product! We appreciate you taking the time to share your review, and are more than happy to help. Keep in mind that our products are covered by a 30-Day Satisfaction Guarantee. If you have any questions, feel free to call us at 800-800-1819 x 458

Review Rate
Review posted on www.terro.com
May 25, 2019
Product application review By RaRa

Was confusing to me as to how to use the adhesive tape. Duh?! Terro instructions state "NOTE: Only printed side of adhesive is removable". Obviously you need two sided adhesive to attach to bait and then second side to attach to wall. When I read these reviews then I saw where both sides have removable paper. The white side is difficult to remove - at least what I bought from Menards yesterday was. So far ants are walking around this ant bait and don't appear interested at all.

Response From Terro®
Kristen : Consumer Relations Representative

Thank you for sharing your feedback.

Review Rate
Review posted on www.terro.com
May 25, 2019
It works, OMG it works! By Les

OMG! These things are amazing! For the past 3 years+ I've been battling these stupid little ants in my home. I don't know what kind they are, they look like very tiny spiders and are fast, but not like crazy ants. They don't bite very hard, not like fire ants, they just give you a little pinch but no welt ever shows up. Anyway, they are super tiny ants that get into everything and I tried several different ant bait stations, gels, sprays and they would find another route or just ignore the poison all together. Unfortunately, I can't afford an exterminator. And they would find their way into everything! I was beginning to think they were resistant to everything. So, the little suckers had a flipping trail right across my kitchen counter like they owned the dang place (I'm cleaning this up because I don't want them to kick out my review, I really want you to try this stuff), per the usual. I set up the station (around 10pm Thurs, as directed on the wall, directly under where the little micro goblins were coming out from under my overhead cabinets, and another as close as I could get under their trail at the other end of the counter). Friday morning I checked on them and saw the fools were going into the little reservoir and taking the bait. YAY! But I was not yet convinced, I've been given false hope before...Friday night, around 9pm, I came home and THEY WERE MOTHER FLIPPING GONE! No trail, no new trails, no stragglers. YOU DON'T UNDERSTAND MY HAPPINESS! These little suckers have been the bane of my existence for over 3 years. No matter how clean the kitchen was they would still march their little trails across everything, invading anything that was not vaccuum sealed and locked up like Fort Knox. Anyway, BUY THIS STUFF! PLEASE! YOU WON'T REGRET IT! I didn't even use all 4 baits.

Review Rate
Review posted on www.terro.com
April 12, 2019
Doesn't work By Reality

Good idea on paper, I suppose, but it doesn't attract ants.

Response From Terro®
Jules : Consumer Relations Representative

We are sorry to hear that your results with the Multi-Surface Liquid Ant Bait's were not as successful as they usually are.Your feedback has been made known to our Product Manager and we appreciate you taking the time to share your thoughts with us. We are also glad that you were able to take advantage of our 30-Day guarantee. It was our pleasure! 

Review Rate
Review posted on www.terro.com
April 7, 2019
Not happy By Jim

Purchased these today at a True Value, 2 of the liquid holders were leaked out in the package.

Response From Terro®
Jules : Consumer Relations Representative

We're sorry to hear about your experience, and we'd like to make it right. Since you're within 30-days of your original purchase date, we will happily send you a replacement or issue a full refund for this product. Please contact our Customer Relations Team at 800-800-1819 x 490 We are happy to assist you!

Review Rate
Review posted on www.terro.com
March 25, 2019
Great By yorkiegirl

Put down one behind my kitchen trash can and no more ants!

Review Rate
Review posted on www.terro.com
February 9, 2019
How are ants supposed to get in or out of these? By dB Cooper

Did not have luck with these. Ants did not go near them. When mounted vertically, the small brown ants we have cannot climb the inside walls of the trap to leave. I tested the traps by putting a few ants in there. They just slide back down. Also, ants did not venture into the traps on their own. I really like the regular liquid ant baits and was intrigued by the possibility of mounting the trap vertically under a step. However, I will go back to the other product.

Response From Terro®
Kathryn : Consumer Relations Representative

Thank you for taking the time to provide us with this feedback! We have shared your comments with our Product Managers. We are sorry to hear that you have not experienced that high level of success we typically see with this trap. It is covered by our 30-day guarantee and a 1-year replacement policy. Please contact our Consumer Relations Team at 1-800-800-1819 x 458 for assistance. 

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