- 8 Item(s)
Most Recent Customer Reviews
- 8 Item(s)
Review RateWrong re-design
I was happy when I saw these because I love Terro liquid ant bait (except that it always runs out of the container and is extremely hard to clean up.) Well, the ants completely ignore these containers...I don't know if they smell funny or they can't get in them? They march right past them, even when I put them flat like the old type!! What you NEED to do is re-design the old bait containers so that the front sits a little higher than the back!!!! I wasted my money on these and, of course, I did not save my receipt :(Response From Terro®Kathryn : Consumer Relations Representative
Thank you for your feedback! Ants can climb, and are still able to access the bait in the new bait station style. If ants are avoiding TERRO® Liquid Ant Bait, it’s possible they’re just not into sweets for one reason or another (weird, but possible!). When this occurs, we recommend using one of our contact-killing products. Please contact our Consumer Relations Team at 1-844-837-7644 for assistance.
Review RatePoor product
There are multiple design flaws with this product. Packaging shows be able to stick horizontally but this is a liquid ant bait that will pour out if you turn it on it’s side. Also very difficult to twist off the liquid pouch. 2 of the 4 in pack broke the plastic around the pouch without puncturing the product. We just put them up so I have no idea how they will work but I’ll be asking for a refund if they don’t attract ants.Response From Terro®Jules : Consumer Relations Representative
We're very sorry to hear that your experience opening this product! We appreciate you taking the time to share your review, and are more than happy to help. Keep in mind that our products are covered by a 30-Day Satisfaction Guarantee. If you have any questions, feel free to call us at 800-800-1819 x 458
Review RateProduct application review
Was confusing to me as to how to use the adhesive tape. Duh?! Terro instructions state "NOTE: Only printed side of adhesive is removable". Obviously you need two sided adhesive to attach to bait and then second side to attach to wall. When I read these reviews then I saw where both sides have removable paper. The white side is difficult to remove - at least what I bought from Menards yesterday was. So far ants are walking around this ant bait and don't appear interested at all.Response From Terro®Kristen : Consumer Relations Representative
Thank you for sharing your feedback.
Review RateDoesn't work
Good idea on paper, I suppose, but it doesn't attract ants.Response From Terro®Jules : Consumer Relations Representative
We are sorry to hear that your results with the Multi-Surface Liquid Ant Bait's were not as successful as they usually are.Your feedback has been made known to our Product Manager and we appreciate you taking the time to share your thoughts with us. We are also glad that you were able to take advantage of our 30-Day guarantee. It was our pleasure!
Review RateNot happy
Purchased these today at a True Value, 2 of the liquid holders were leaked out in the package.Response From Terro®Jules : Consumer Relations Representative
We're sorry to hear about your experience, and we'd like to make it right. Since you're within 30-days of your original purchase date, we will happily send you a replacement or issue a full refund for this product. Please contact our Customer Relations Team at 800-800-1819 x 490 We are happy to assist you!
Review RateHow are ants supposed to get in or out of these?
Did not have luck with these. Ants did not go near them. When mounted vertically, the small brown ants we have cannot climb the inside walls of the trap to leave. I tested the traps by putting a few ants in there. They just slide back down. Also, ants did not venture into the traps on their own. I really like the regular liquid ant baits and was intrigued by the possibility of mounting the trap vertically under a step. However, I will go back to the other product.Response From Terro®Kathryn : Consumer Relations Representative
Thank you for taking the time to provide us with this feedback! We have shared your comments with our Product Managers. We are sorry to hear that you have not experienced that high level of success we typically see with this trap. It is covered by our 30-day guarantee and a 1-year replacement policy. Please contact our Consumer Relations Team at 1-800-800-1819 x 458 for assistance.
Review RateWaste of money
This is a horrible product. Do not buy it. Costs more for less traps and the solution for attaching it is unusable. Received four squares of attaching tape and each was only sticky one side. Unable to attach the square to the trap.Response From Terro®Jennifer : Consumer Relations Representative
Thank you for providing this feedback! The attachment strips should be sticky on both sides; we apologize this was not your experience! Our products are covered by a 30 day return policy and a one year warranty with a copy of the purchase receipt. Please feel free to contact our Consumer Relations Team at 800-800-1819 x 458 for further assistance. We would like to make this right!
Review Ratedo not like these
I have been using these and the regular liquid traps the ants won't go near these but will the regular traps. Taking these back to the storeResponse From Terro®Jennifer : Consumer Relations Representative
We apologize for this experience and are glad to hear the other version of this product is working well! For the best results, we recommend placing this product as close to the area where the ants are present as possible. They will find the product when it is placed in/near their pheromone trail.
The time taken to provide this feedback is appreciated and has been shared with our Product Managers. Please feel free to contact our Consumer Relations Team at
800-800-1819 x 458 with any questions or for additional assistance.