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Important Updates Concerning Coronavirus/COVID-19

At TERRO®, we believe it’s critical to do our part to help reduce the transmission of COVID-19. As such we are making every effort to continue to serve our customers while following guidance provided by the Centers for Disease Control and Prevention (CDC). This includes increased safety protocols in our warehouses and manufacturing facilities, as well as supporting our employees with flexible work from home options to minimize exposure and spread of the virus. We realize these efforts may cause some delays and apologize for any inconvenience you may experience.

Due to high demand, you may experience a slower response time from our Customer Care team. We continue to support our customers through several available channels.

  • If you have a question about your order status, please use our online option to track your order.
  • If you have a question that is not urgent, we encourage you to check out or popular resources below or contact us by email. You will receive a response as soon as possible.
  • Our call center remains available to address immediate needs.

We appreciate your patience and understanding as we navigate these unusual circumstances!

Popular Resources

Shipping: Track Order, Rates & Timing
Returns: Policy, How To
Ordering: Where to Buy, FAQs
Other: Privacy, Review Sweepstakes, Reward Points, SDS
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